Terms

These terms explain how we text you, how to stop, and how this website may be used. Last updated November 13, 2026.

1. 01

   Who we are

   These terms come from Kenneth's Heating and Air, 8787 Plata Ln Ste 6, Atascadero, CA 93422, phone (805) 460-9305. They cover your use of www.kennethsheatingandair.com and the text messages we send you.

2. 02

   Text messages we send

   Service texts: appointment confirmations and reminders, notice that the technician is on the way, questions about your job, estimates, invoices, receipts and follow-up on work we did for you. You get these when you ask us for service and give us your mobile number.

   Marketing texts: seasonal tune-up reminders and offers on heating and cooling service. You get these only if you separately agreed to receive marketing texts from us. Agreeing to marketing texts is never a condition of buying anything from us.

3. 03

   How you opt in

   You agree to receive texts when you give us your mobile number and agree to texts while booking service, by phone with our office, by checking a text consent box on the contact form on this website, or on a work order you sign. The boxes on the form are optional, and you can send the form without checking them. You can also ask our office to add you by calling (805) 460-9305.

4. 04

   Message frequency

   Message frequency varies. Service texts depend on how many visits you book.

5. 05

   Cost

   We do not charge for these texts. Message and data rates may apply, depending on your mobile plan.

6. 06

   How to stop texts

   Reply STOP to any text from us. You will get one message confirming you are unsubscribed, and then the texts stop. You can also call our office at (805) 460-9305 and ask to stop. If you stop marketing texts, we may still text you about a visit you have booked, unless you ask us to stop those too.

7. 07

   How to get help

   Reply HELP to any text from us, or call (805) 460-9305, Monday to Friday, 9:00 AM to 4:00 PM.

8. 08

   Carriers

   Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and your phone.

9. 09

   Your number

   Only give us a mobile number that you own or are allowed to use. If you change or give up that number, let us know so we do not text whoever gets it next.

10. 10

    Privacy

    We do not sell, rent or share your mobile number or your consent to receive texts with third parties or affiliates for their marketing. Text messaging opt-in data and consent are never shared with any third party. Our Privacy Policy explains how we handle everything else you send us.

    Read our Privacy Policy

11. 11

    Using this website

    The information on this website is general information about our services. It is not a quote. Prices, availability and recommendations for your home are confirmed by our team before any work starts.

12. 12

    Changes

    We may update these terms. The date at the top of this page shows when they last changed.